Complaint Form

If you want to provide general feedback, please fill out our Service Evaluation or Client Feedback forms.

Thank you for taking the time to fill out this form; your views, including complaints are an important part of our continued improvement. We aim to create and maintain the best service possible for women’s health and wellbeing. All complaints are reviewed and investigated by our manager.

If you would like to make an informal complaint you should:

  • Speak with the relevant staff member or CWHC Manager.

    • The receiver of the complaint will attempt to resolve the issue.

    • If a resolution is not achieved, you are welcome to make a formal complaint.

For formal complaints, please fill out the form below. Upon completion, our Manager will contact you within 2 workdays. The Manager will then investigate your complaint and you will be contacted again within 7 days or the original complaint being received to receive the outcome/resolution.

Complaint Escalation
If a complaint you make is not resolved to your satisfaction, you can:

  • Make an appointment/phone contact the Manager on (02) 9689 3044;

  • Have your complaint referred to the CWHC Management Committee; or

  • Contact one of the following governing bodies:

Please complete the form below.